Introduction to Privacy Policy

This Privacy Policy outlines how we handle personal data collected through our services.

Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Phone
+41 79 745 90 00
Address
Friedrich-Miescher-Strasse 1, 4056 Basel
General inquiries
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion under applicable laws.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising User Rights

Requests for exercising rights should be submitted in writing, and we will address them in accordance with applicable regulations.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant changes to this policy via email or through a notice on our website.

Material changes to this policy are communicated through appropriate channels.

Purposes of Data Processing

Personal data is processed for purposes including service delivery, customer support, and compliance with legal obligations.

Processing is limited to the purposes described in this policy.

Data Sharing with Partners

We may share data with service providers who assist in our operations, ensuring they comply with our privacy standards.

Third parties receiving data are bound by confidentiality obligations.

Legal Disclosures

We may share personal data with law enforcement or regulatory bodies when legally obligated to do so.

Disclosure to authorities occurs only when required by applicable law.

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as names, contact information, and usage data to enhance user experience and ensure service functionality.

The categories of data collected depend on how users interact with our services.
Sources of data

Data Sources

Information may be collected through forms, account registrations, and automated systems during your use of our services.

Data is received directly from users or generated through service interactions.
Cookie types

Types of Cookies Used

We use essential cookies for site operation, performance cookies for analytics, and functionality cookies to remember user preferences.

Cookies vary by purpose and may be session-based or persistent.
Cookie controls

Cookie Management

Cookies are utilized to improve site functionality and user experience, and users can manage their cookie settings accordingly.

Users may adjust cookie preferences through browser settings at any time.